Every product shares one customer profile, so each one makes the others work harder.
Kitsch's signed-in rewards hub, built on Rivo Accounts
Accounts
Foundation
A signed-in hub for rewards, orders and wishlists. Everything else runs on it.
Princess Polly: +300% signed-in shoppers
Loyalty
Points, VIP tiers and rewards that shoppers actually redeem.
Kitsch: $5.8M loyalty revenue
Memberships
A paid VIP club with perks your best customers happily pay for.
Comfrt: 1 in 3 members pay for VIP
Referrals
Happy customers bring friends who buy, with rewards on both sides.
HexClad: $450K+ in 90 days
Cashback
Store credit back on every order, so the next one comes sooner and bigger.
Credit that only spends with you
Drops
Put store credit into the accounts of the customers you choose, with a window to spend it.
Ridge: ~70% claim-to-purchase
New this year
Meet customers where they shop now.
Official TikTok Shop launch partner
Your loyalty program, now on TikTok Shop.
Shoppers link their profile once. From then on, one program follows them everywhere you sell.
Points and VIP status in sync across TikTok Shop and your store
Rewards redeem right inside TikTok Shop
New TikTok Shop buyers join as loyalty members
Launching with Portland Leather Goods, OSEA, U Beauty, Caden Lane and more.
Rivo Drops
A thank-you that turns into orders.
Drop store credit into the accounts of any segment you pick, with a short window to spend it. No code to hunt for, nothing to sign up for.
Target any Shopify segment, VIP tier or past buyer
Set the amount and the window, from 12 hours to weeks
Only unspent credit expires
~70%claim-to-purchase rate at Ridge, across all 5 storefronts
“Rivo is building modern, practical tools for Ecom.”
Sean Frank
CEO, Ridge
“Logged-in customers don't just convert better, they drive higher lifetime value.”
Jen Karlson
Director of Strategy, Domaine
“Migrating to Rivo proved to be the right decision. The process was quick (less than 1 month), seamless, and well-planned, and their communication has set a new standard for what we expect from all future tech partners.”
Andrew Costaris
VP Digital, Partners Coffee
Questions
Good questions to ask before a demo.
Anything else, ask us live. That's what the 30 minutes are for.
How long does it take to launch?
Most brands go live in under a month. Our team handles setup and migration alongside you.
Do I need a developer?
No. Rivo installs from the Shopify App Store and our team does the setup. If you have developers, they can go further with our API.
Will it slow down my site?
Rivo is built mobile-first and designed to stay light on high-traffic Shopify Plus stores.
Does it work with my other apps?
Yes. Rivo connects with 50+ apps, including Klaviyo, Postscript, Recharge, Gorgias, Attentive and TikTok Shop.
Can I move my current loyalty program?
Yes, and it's free. We migrate your members, points balances and VIP tiers so customers keep everything they've earned.
What happens on the demo?
30 minutes with our team, on your store. You leave with a program plan for your brand and a free ROI forecast.
Your customers are already here
Bring them back for order two.
Book 30 minutes. Leave with a plan, a free ROI forecast and a launch date.