Retention for Shopify brands

Turn one-time buyers into lifelong regulars.

Loyalty, memberships, referrals and a signed-in customer hub in one engine. Fully customizable experience for your shoppers.

  • Bring first-time buyers back for order two
  • Lift AOV with rewards, store credit and VIP perks
  • Live in under a month, with migration done for you
4.7★
1,400+ reviews
9,000+
Brands on Rivo
$1.5B+
Revenue generated
Trusted by 9,000+ Shopify brands, including
True classic logoDr. Squatch brand logo with stylized textKitsch logoBrunt logologoOSEA logoThrive Causmetics logo

Book your 30-minute demo

See a custom program mockup. Pick a time right after you submit.

https://
✓Free white-glove migration
✓Free ROI forecast with every demo
Request a demo
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What happens next

Three steps. Thirty minutes. A real plan.

Step 01

Pick a time

Book a slot on our calendar right after you submit. No waiting on an email.

Step 02

Show us your store

We walk through your customers, your goals and what Rivo would do on your site.

Step 03

Leave with a plan

A program built for your brand and a free ROI forecast for your numbers.

Switching to Rivo

Switching is the easy part.

Our team does the heavy lifting. You keep running your store.

We move it for you

Free white-glove migration. Our team rebuilds your program and brings your members over.

Every point comes too

Points balances, VIP tiers and history carry over. Customers keep what they earned.

Live in under a month

A dedicated launch team sets you up and stays with you after go-live.

Fits your stack

50+ integrations, so your emails, texts and subscriptions keep running.

The platform

One engine. Six ways to bring them back.

Every product shares one customer profile, so each one makes the others work harder.

Kitsch's signed-in rewards hub on mobile, showing points, VIP tier progress and rewards
Kitsch's signed-in rewards hub, built on Rivo Accounts

Accounts

Foundation

A signed-in hub for rewards, orders and wishlists. Everything else runs on it.

Princess Polly: +300% signed-in shoppers

Loyalty

Points, VIP tiers and rewards that shoppers actually redeem.

Kitsch: $5.8M loyalty revenue

Memberships

A paid VIP club with perks your best customers happily pay for.

Comfrt: 1 in 3 members pay for VIP

Referrals

Happy customers bring friends who buy, with rewards on both sides.

HexClad: $450K+ in 90 days

Cashback

Store credit back on every order, so the next one comes sooner and bigger.

Credit that only spends with you

Drops

Put store credit into the accounts of the customers you choose, with a window to spend it.

Ridge: ~70% claim-to-purchase
New this year

Meet customers where they shop now.

Official TikTok Shop launch partner

Your loyalty program, now on TikTok Shop.

Shoppers link their profile once. From then on, one program follows them everywhere you sell.

  • Points and VIP status in sync across TikTok Shop and your store
  • Rewards redeem right inside TikTok Shop
  • New TikTok Shop buyers join as loyalty members

Launching with Portland Leather Goods, OSEA, U Beauty, Caden Lane and more.

Rivo Drops

A thank-you that turns into orders.

Drop store credit into the accounts of any segment you pick, with a short window to spend it. No code to hunt for, nothing to sign up for.

  • Target any Shopify segment, VIP tier or past buyer
  • Set the amount and the window, from 12 hours to weeks
  • Only unspent credit expires
~70%claim-to-purchase rate at Ridge, across all 5 storefronts
“Rivo is building modern, practical tools for Ecom.”
Sean Frank
Sean Frank
CEO, Ridge
“Logged-in customers don't just convert better, they drive higher lifetime value.”
Jen Karlson
Jen Karlson
Director of Strategy, Domaine
“Migrating to Rivo proved to be the right decision. The process was quick (less than 1 month), seamless, and well-planned, and their communication has set a new standard for what we expect from all future tech partners.”
Andrew Costaris
Andrew Costaris
VP Digital, Partners Coffee
Questions

Good questions to ask before a demo.

Anything else, ask us live. That's what the 30 minutes are for.

How long does it take to launch?

Most brands go live in under a month. Our team handles setup and migration alongside you.

Do I need a developer?

No. Rivo installs from the Shopify App Store and our team does the setup. If you have developers, they can go further with our API.

Will it slow down my site?

Rivo is built mobile-first and designed to stay light on high-traffic Shopify Plus stores.

Does it work with my other apps?

Yes. Rivo connects with 50+ apps, including Klaviyo, Postscript, Recharge, Gorgias, Attentive and TikTok Shop.

Can I move my current loyalty program?

Yes, and it's free. We migrate your members, points balances and VIP tiers so customers keep everything they've earned.

What happens on the demo?

30 minutes with our team, on your store. You leave with a program plan for your brand and a free ROI forecast.

Your customers are already here

Bring them back for order two.

Book 30 minutes. Leave with a plan, a free ROI forecast and a launch date.

Book a demo
Book a demo
30 minutes · Free ROI forecast