Trusted by top brands on Shopify
Pricing that scales with your brand
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Scale Plan
Plus Plan
Custom
Scale Plan
24/7 chat support
$49+
per month
The Scale Plan is the perfect self-serve plan for brands doing between 200 - 2,500 orders per month. 50+ features & value packed in.
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Standout features include:
- Dedicated Loyalty and Referrals page
- Embedded account page widget
- Shopify POS integration
- VIP Tiers based on spend, points or orders
- Shopify Flow and 50+ integrations
- Loyalty email campaigns
- Basic Klaviyo integration
- Pay as you go pricing
Plus Plan
24/7 chat support
$499
per month
The Plus Plan is the right choice for brands doing up to 2,500 orders per month that are looking for some additional features over Scale.
Up to 2,500 orders per month
Start your free 7 day trial
Everything in Scale, plus:
- 6+ Loyalty checkout touchpoints
- Page builder with custom CSS and fonts
- Custom email sending domain
- Developer Toolkit Access
- Custom earning actions & email settings
- Passwordless account activation
- Custom Actions and Ways to Earn
- Enhanced Reports and Analytics
- Advanced Klaviyo integration
- + 150 loyalty & retention features
Enterprise Plan
White-glove onboarding
Custom
per month
The Enterprise Plan is ideal for brands scaling on Shopify Plus, looking for white glove support and enterprise-grade features.
Unlimited Order Volume
Request a demo
Activate, personalize and retain using accounts. Migrating from Status? Let's chat.
BRANDS USING accounts TO Increase retention
Custom pricing with everything in Plus, plus:
- No limits and all the features
- White-glove onboarding and design
- Dedicated Account Manager
- Priority 24/7 technical team support
- Unrestricted Developer Toolkit access
- Slack Connect Channel
- Prioritized features on roadmap
- Monthly strategy sessions with CSM
- Internationalization and expansion stores
- Customizable checkout components
- Add on Rivo Accounts
What comes included on every plan
Every Rivo plan comes packed with essential features to help you succeed
24/7 Support
Best-in-class 24/7 live chat, email and Slack support. Learn through help docs & resource library.
Integrations
Connect Rivo with unlimited integrations on every paid plan. Connect your tech stack with Rivo.
150+ Features
Get access to 150+ features to build whatever you want from the ground up.
Partner network
Explore our agency partner network and work with the best in the world.
plan Features
Compare our plans
Scale Plan
Plus Plan
Custom
Compare our plans
24/7 chat support
Scale plan
$49+
/month
Scale plan
$49+
/month
24/7 chat support
Plus plan
$499
/month
Plus plan
$499
/month
White-glove onboarding
Enterprise
Custom
/month
Enterprise
Custom
/month
Pricing and Usage
Pricing
Month to month billing
$49 - $499
$499
Custom
Point of Sale
Integrate Rivo in store using Shopify POS.
3 Locations
Unlimited
Unlimited
Free Trial
Trial period for using Rivo
7 days
-
-
Order volume
Orders processed per month
200 - 2,500
Up to 2,500
Unlimited
Loyalty & Referral Participants
Guests and members on your programs
250K
Unlimited
Unlimited
Integrations
Integrate with 100’s of apps
Unlimited
Unlimited
Unlimited
Loyalty Lifecycle Emails
Send unlimited transactional emails
Unlimited
Unlimited
Unlimited
Internationalization
Expand your loyalty program by country with expansion stores
$49-$499
50% off country expansion stores
Unlimited
Developer Toolkit Access
Access to the Rivo developer toolkit and Rest API. Includes access to Rivo JS, Rest API, Metafields and Webhooks
Metafields Access
Show Rivo data like points balance, VIP tier using liquid.
Loyalty Platform
Points Program
Start a points program that rewards customers for their purchases and engagement.
Custom ways to earn
Enable customers to earn points for various touchpoints with your brand, such as sharing content, referring friends, or writing reviews.
Store credit program
Redeem for cash back or store credit
Landing page builder
Explain how your program works
Points expiry
Set points to expire after a specific amount of time. Send customized emails before points will expire to encourage engagement.
Paid Loyalty Tier (membership)
Offer a paid loyalty tier or membership and give different benefits at different levels of access.
Translation
Translate or change the messaging of your loyalty program
VIP Tiers
VIP Tiers by amount spent, orders placed or points earned. Categorize your VIP Tiers based on the customer’s activity level on your shop.
Automated Transactional Emails
Send automated white labelled emails through Rivo. Customize with CSS and send through your own domain.
Customer Profile Management
Adjust loyalty points, tiers and see all data about a customer in one place on the profile page
20+ Analytics reports
Access detailed reports on points to find trends and understand what rewards are used most.
Engagement and Retention Features
Checkout extensions
Integrate Rivo directly in the checkout experience with 8 checkout extensions.
Passwordless login and signup
Sign up or login to loyalty with just a password
Customer Loyalty Portal
Show Loyalty activity directly in the portal of your customer account.
Custom Rewards
Custom Referral Rewards
Cash back program
Cash back program
Integrations
Integrations
Integrate with 100’s of apps in our app store including Klaviyo, Recharge, Gorgias, Sendlane, Fuego, Tapcart, Recharge, Skio and more.
Unlimited
Unlimited
Unlimited
Klaviyo integration
Basic integration with Klaviyo passes over data, while our advanced integration passes over all events and data for segmentation and flows.
Basic*
Advanced
Advanced
Shopify Flow integration
Integrate Rivo with Shopify Flow to create highly personalized workflows for earning, tiers and integrating with other apps.
Custom API abilities
We’ll liaise with your agency or preferred app partner to solution so Rivo is compatible and can work with our agnostic API.
Onboarding, Support & Services
Knowledge base
24/7 access to our knowledge base
Email Support
Best-in-class email support
Live Chat
Best-in-class live chat support
Priority Slack Support
Dedicated Slack channel with the entire Rivo team
Migration / Replatform assistance
Get migration help and training on Rivo from our team
White glove onboarding
Our team will help build, design and implement the loyalty program on your site.
CSM & Technical Account Manager
Your dedicated CSM will be there to help with anything and everything Rivo.
Security, Data and Infrastructure
Developer Toolkit
Developer Toolkit consists of our Javascript API, REST API, Metafields and Webhooks
White label hosting of all Rivo software
Rivo is a completely white labelled solution that runs on your own website and domain.
Fraud protection
20+ Built-in fraud protection tools which help block bad actors
Bot protection
Protect your loyalty and referrals program from bots
Data processing agreement
Data processing agreement (DPA) is available on every plan
GDPR Compliance agreements
Require opt-in only for points transactional emails so you respect GDPR rules in your local country.
Unthrottled API access and endpoints
Reserved endpoints + 5x the API rate limits
Available only on the Custom plan
White-glove onboarding and design
Dedicated Account Manager
Technical resources at every step
Monthly strategy sessions with CSM
Rivo API Rate Limits quintupled
Early access to Rivo Accounts
Integrations
Connect Rivo to 50+ pre-built apps & integrations
Use Rivo across your entire tech stack with integrations like Klaviyo, Gorgias, Skio and Shopify Flow.
FREQUENTLY ASKED QUESTIONS
Pricing FAQ
Everything you need to know about the product and billing
What is Rivo?
Rivo is a powerful platform built to help businesses create and manage loyalty programs that engage and retain customers. It's perfect for brands looking to build strong customer relationships and encourage repeat purchases.
With Rivo, you can:
- Design and customize a loyalty program that fits your brand's needs
- Reward customers for their purchases and other actions, both online and in-store
- Track and manage customer points, rewards, and engagement
- Analyze program performance and customer behavior to optimize your strategy
What's included on each plan?
Each Rivo plan includes access to our loyalty and referral programs, customizable branding options, and detailed analytics. Higher-tier plans offer additional features such as advanced customization, priority support, and integrations with other tools and platforms.
What kind of support is included with my plan?
All Rivo plans include access to our customer support team via email and chat. Higher-tier plans also include access to Slack Connect channels, customer success managers and ways to get faster response times.
How secure is my customer data?
Rivo takes data security seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data and ensure that your customer's information is safe.
Is there a free trial available?
Yes, Rivo offers a free trial so you can explore the platform and see how it fits your business needs. During the trial period, you can access all the features of the plan you're interested in, allowing you to fully experience the benefits of Rivo before committing.
Can I change my plan later?
Absolutely! You can upgrade, downgrade, or cancel your plan at any time directly from your Rivo dashboard. We offer flexible month-to-month billing, so you're never locked into a long-term contract.
