Plans to fit your business

Trusted by top brands running on Shopify & Shopify Plus
Hexclad LogoDirty Labs Logo PNG

Growth

For growing businesses looking to scale their repeat purchases

$189 p/m

Up to 1,000  orders
Highlights
  • VIP Tiers
  • Rewards and points expiration
  • Custom CSS & Icons
  • 2 Integrations

Premium

For established brands looking for a fully featured program

$349 p/m

Up to 3,000 orders
Everything in Growth, plus
  • Custom Actions
  • Access your data through Shopify Metafields
  • Developer toolkit to create custom solutions
  • Priority Technical Support
  • Personalized & Priority Service

Plus

For large brands seeking complete customization & exclusive support

Custom

Custom order limits
Everything in Premium, plus
  • No limits
  • All the features
  • Dedicated CSM/Developer support
  • Slack connect channel
  • Full customization & custom integrations
  • With our plus plan, you get exclusive access to our onboarding, strategy, and technical teams. We're a phone call away any time you need help, advice or strategy calls for your program.

Free

Get started and boost credibility and sales with product reviews & UGC

Free

Up to 100 orders p/m
Features
  • Photo reviews
  • Automated review request emails
  • Beautiful, modern review widgets

Essentials

For smaller brands looking for more ways to collect product reviews

$14 p/m

Up to 500 orders
Features
  • Photo & video reviews
  • Review Incentives
  • Review request reminders
  • Fully Customizable
  • 24/7 Live chat support

Standard

For growing growing brands looking to scale their repeat purchases

$49 p/m

Up to 2,000  orders
Features
  • Reviews Display Types
  • Custom CSS
  • Voting & Recommendations
  • Featured Reviews
  • White-label branding

Plus

For large brands seeking complete customization & exclusive support

$199+

10,000 orders +
Features
  • Custom CSS & fonts
  • All the features
  • Dedicated Account Manager
  • API Access
View all Loyalty Features

Frequently Asked Questions

Everything you need to know about the product and billing

What are monthly order limits?

Any order that is processed in the last 30 days on your store while the app was installed.

Do you really offer 24/7 live chat?

Offering World Class Support is something we strive for here at Rivo. We have real people to help 24/7 on live chat ready to help. We average under 45 second first-response times. No bots like other apps.

Why are you so much cheaper than the competition? 🤔

We are a fully bootstrapped team of 50+ people and growing fast. We don't have hundreds of millions of dollars that we need to recoup for investors by raising prices to unsustainable levels. Eg (Yotpo - $436M). We're real people, here to help fast growing brands, at fair prices.

How does the free trial work?

You have a full 3 days to try the app for free. Cancel at any time in one click. You will not be charged if you uninstall during your trial.

Can you help us move from Smile or Yotpo?

Absolutely, we migrate merchants from other apps every day and have a proven process for handling zero-downtime migrations. Just get in touch on live chat and we can help you instantly.

Can I change my plan later?

Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.