Access to our technical services team to customize your implementation
Monthly Growth Sessions with your Account Manager
Frequently Asked Questions
Everything you need to know about the product and billing
What are monthly order limits?
Any order that is processed in the last 30 days on your store while the app was installed.
Do you really offer 24/7 live chat?
Offering World Class Support is something we strive for here at Rivo. We have real people to help 24/7 on live chat ready to help. We average under 45 second first-response times. No bots like other apps.
Why are you so much cheaper than the competition? 🤔
We are a fully bootstrapped team of 50+ people and growing fast. We don't have hundreds of millions of dollars that we need to recoup for investors by raising prices to unsustainable levels. Eg (Yotpo - $436M). We're real people, here to help fast growing brands, at fair prices.
How does the free trial work?
You have a full 3 days to try the app for free. Cancel at any time in one click. You will not be charged if you uninstall during your trial.
Can you help us move from Smile or Yotpo?
Absolutely, we migrate merchants from other apps every day and have a proven process for handling zero-downtime migrations. Just get in touch on live chat and we can help you instantly.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.