The short version

Loyalty is everything Rivo does. Yotpo is a multi-product suite that has been getting smaller: it recently shut down its Subscriptions, Email, and SMS products and cut headcount. Rivo is a loyalty-only platform that ships new features every week, includes ledger-backed store credit and cashback, and stays month-to-month on every plan.

A platform that is focused, not winding down

Over the past year Yotpo sunset three of its products. Subscriptions, then Email and SMS. and reduced its team. For a brand betting its retention program on a vendor, the direction matters: you want a platform investing in loyalty, not narrowing around it. Rivo does one thing, loyalty and retention, and ships improvements every week.

Real store credit, not just coupon codes

Yotpo redemptions are discount and coupon codes, and its richer reward types are reserved for its top plans. Rivo gives you ledger-backed store credit and cashback alongside points, with every reward type available on every plan. Your customers get a real balance, not a one-time code.

Month-to-month, with no renewal surprises

Rivo is month-to-month on every plan, starting at $15, with a free plan to start. Yotpo's paid plans run on annual contracts, and upsells at renewal are the most common theme in its reviews. With Rivo you see what you pay and leave whenever you want.

The full retention suite

Points, referrals, VIP tiers, memberships, cashback, and customer accounts in one Shopify-native app, with ledger-backed store credit and an open developer toolkit.

Why brands pick Rivo

You want a vendor whose entire focus is loyalty, pricing you can see, contracts you can leave, and rewards backed by a real store-credit ledger.

Switching is free and takes 1 to 3 weeks

Larger brands with 5,000+ orders a month get a free white-glove migration. We import your balances and customers, design your new program, and switch over with zero downtime.