First, let's set the table

There's a lot of choice in 2024 for Loyalty and Referrals. And if you landed on this page, it's very likely you're in the process of choosing a vendor as we speak! This article is for you.

When you're choosing a software vendor, it's important to remember something. It’s very hard to be good at 1 or 2 things, almost impossible to be good at 5 things. Yotpo has 5 products (email, sms, subscriptions, loyalty, reviews), Rivo has 2 (Loyalty, Referrals). We believe in platforms and software that focus on being best in class. And one of the core reasons we think you should choose Rivo is because we are best in class. We go really deep on these products and build out features that work across both.

Here are 4 reasons why we think Rivo is the right choice for your brand in 2024.

Reason 1: More value, way less budget

On average, brands save 30-50% by choosing Rivo over Yotpo. Our pricing is transparent, up front and no lock-ins to annual contracts. Yotpo has $436 million dollars in funding. Rivo has $0 (we are fully bootstrapped). As a result of being fully bootstrapped, we can make pricing decisions without pressure from investors looking for returns.

Reason 2: Built Exclusively for Shopify

Rivo is built exclusively for Shopify. As a result, our engineering team focuses solely on innovating on top of Shopify. We have a vibrant roadmap with product releases every week. Need a custom build? We leverage Shopify custom metafields to allow you to access all of your data. Yotpo integrates with BigCommerce, Adobe Commerce (Magento) and more.

Reason 3: Vibrant Product Roadmap

Yotpo acquired Swell Rewards in 2018, which serves as Yotpo's loyalty app. Since then, the product has seen little to no innovation. Rivo has been consistently delivering new updates on a weekly basis for the past 3 years, with huge plans in 2024 to integrate even further with Shopify as we open up the platform.

How easy is it to switch to Rivo to Yotpo?

If you're a larger brand (5000+ orders per month) we'll migrate you over for free in 1-3 weeks. We will design everything and set up a white glove migration for you.

What’s the ongoing support like?

We have a shared Slack channel for our Plus brands. You have direct contact with our customer success team, engineering team, leadership team and support team. 24/7.