Everything you need to build loyalty and retention

Rivo is a fully customizable loyalty platform built to drive repeat sales anzd increase customer retention. Rivo is made for brands who care about retention, design & personalization.

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WHAT IS RIvO?

A modern loyalty platform built for Shopify Plus

Rivo’s open platform allows for unlimited flexibility when it comes to building custom experiences.

Build a beautiful loyalty landing page using our visual editor

Fully customizable editor
Customize fonts, CSS, and everything in between using out custom editor. Use our visual landing page editor to stand up a custom loyalty page design in minutes.
Built in the theme editor
Fully integrated in the Shopify online store theme editor.
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Visual page builder
Fully customizable page builder that explains how your program works and lets your customers earn and spend points.
Flexible and on-brand
Load in custom fonts, CSS and sections using our flexible solution. Our open platform allows for unlimited flexibility.
Lightning Fast
Rivo loads in under 100ms using our direct integration with Shopify theme app extensions.
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Plus more than 150 features that work right out of the box

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Points program
Let your customers earn points for purchases and custom actions that you set.
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VIP Tiers
Reward customers in different segments on points earned, orders placed, or amount spent. Pass those segments to your ESP.
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Custom ways to earn
Let your customers earn points for (almost) anything. Use Rivo custom actions to stand up unique experiences.
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On-site touchpoints
Rivo has customizable loyalty touchpoints created for on-site retention.
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Visual page builder
Fully customizable page builder that explains how your program works and lets your customers earn and spend points.
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Loyalty touchpoints
Integrate Rivo in the Shopify checkout so your customers can spend their points easier.
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Store credit / cash back
Rivo’s open platform allows for unlimited flexibility when it comes to building custom experiences.
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Customer management
Sync your customers with Rivo to have the whole system blow up.
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The Loyalty Customer Journey

Bake loyalty into the entire customer journey

Rivo’s integrated components provide your customers with a frictionless and automatic way to earn, redeem and signup. Using our 7+ pre-built checkout extensions and on-site components like passwordless login.
A purple background with a white box that says "redeem points" on it.
Checkout Integrated Loyalty
Integrate loyalty points or store credit as a payment method at checkout using over 7 checkout extensions.
Customers can use loyalty points at checkout
Decrease processing fees with neutral payment methods
Reduce friction with redeeming points by making it easy
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Customer Loyalty Portal
Integrate your loyalty program inside your customer’s existing account portal. They can use the same login and
Use the same Shopify account login
Embed bespoke loyalty components in seconds
Make it on brand by customizing everything using CSS
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Developer TOOLKIT

Ship any loyalty experience on top of Rivo using best-in-class developer tools designed for Shopify Plus

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Rivo API
Most loyalty platforms of the past have offered cookie-cutter solutions. Fast-growing DTC brands running on Shopify in 2024 have custom use cases most of the time. The Rivo Developer Toolkit opens up possibilities to build anything.
Ready-to-use setups and loyalty components for getting going
Use liquid and metafields, not workarounds
Developer support via Slack Connect
Modern API’s built for 2024
Rivo’s Developer Toolkit
Working with Rivo’s API’s are easy and seamless. We integrate directly into Shopify so you can access everything right in Liquid.
6M+
Rivo API calls made everyday
Rivo is our go-to retention app for Shopify. The Rivo team has been consistently supportive, assisting us with both simple and complex setups. Their robust app has delivered significant value to our clients. We highly recommend the app and the dedicated team behind it.
A bald man wearing a black shirt.
Mario Vasilliades
CEO, Series Eight

FREQUENTLY ASKED QUESTIONS

Loyalty is hard. 
Rivo makes it easy.

What is Rivo Loyalty, and how does it work?

Rivo Loyalty is a powerful platform to keep your customers coming back by rewarding them for their purchases and engagement. With Rivo, you can easily set up a loyalty program where customers earn points for actions like making a purchase, writing a review, or referring a friend. These points can be redeemed for discounts, free products, or other perks.

How much does Rivo cost?

We have plans starting at $49/month. Our plans are based on your monthly order volume. Visit our pricing page to learn more.

Does my loyalty program integrate with my in-store POS?

Yes! Rivo seamlessly integrates with your in-store POS system. Customers can earn and redeem points both online and in-store.

Can I customize the loyalty program to match my brand's style?

Yes! Rivo Loyalty is designed with customization in mind. You can change everything from the colors, branding, CSS, messaging, ensuring your loyalty program feels like a natural extension of your brand.

How do I migrate from another loyalty platform to Rivo?

Migrating to Rivo from another loyalty platform is simple. Our team will guide you through the entire process, ensuring all your customer data, points, and settings transfer over smoothly.

What support is available if I need help with my loyalty program?

There's a few support options with Rivo. We have 24/7 chat, email, or support through our help center. We also offer dedicated Slack channels and account managers for our Plus plan and above.

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