Full access to our implementation and success teams.
Our success team is comprised of ecommerce success specialists ready to help (a handful ex-Shopify veterans also). We have dedicated Slack channels were issues or questions are resolved in minutes and hours, not days and weeks.
Unfortunately, we can't work with everyone. We limit new installations of our membership product to 4 per month to maintain the highest quality support and service possible.
Below are the core requirements of launching a membership program with us:
Brands running on Shopify Plus
Flat rate of $1,250 per month
Brands over $5M GMV
Full access to our success and technical teams via a dedicated Slack channel with speedy SLA's
James Dohm
Rivo COO
ACCOUNT MANAGER
C
Awesome Brand
2 minutes ago
Hey James, wondering if we could hop on a quick call to day to go over our latest update.
"Rivo has been a great partner to us. Beyond being a strong platform, their team is world class. Responsive, insightful, and friendly. Rivo has unlocked some awesome customer behavior for us, including a referral program that drives a $100+ higher LTV than our typical customer. They're a key retention partner for us"
Andrew Windle Director of Retention, HexClad
Drive recurring revenue and higher purchase frequency from your most loyal customers
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