Measure your loyalty program ROI with real-time analytics

Track the real impact of your loyalty, referral, and customer account programs with Rivo's built-in analytics dashboard. See revenue attribution, repeat purchase rates, customer LTV, and ROI at a glance.
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4 things you can you do with 
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Track Rivo-attributed revenue
See exactly how much revenue your loyalty, referral, and account programs are generating with clear attribution metrics.
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Compare redeemer vs. non-member performance
Measure AOV, repeat purchase rate, and purchase frequency side-by-side for loyalty redeemers versus non-members.
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Monitor referral program health
Track referral revenue, new customers acquired, claim rates, and conversion rates to optimize your referral strategy.
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Prove ROI to stakeholders
Use Rivo ROI metrics and revenue attribution data to demonstrate the value of your retention programs to leadership.
Unified Dashboard

Your loyalty program, referral program, and customer accounts all feed into one analytics dashboard. Track revenue, participation rates, and customer behavior without switching between tools.
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Customer Accounts

Compare account-enabled vs. disabled customers

See how customers with accounts enabled compare to those without across AOV, repeat purchase rate, purchase frequency, and lifetime value.
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FREQUENTLY ASKED QUESTIONS

FAQ's

What metrics does the analytics dashboard track?

The dashboard tracks Rivo-attributed revenue, customer LTV, repeat order rate, ROI, loyalty program metrics (AOV, repeat purchase rate, purchase frequency, participation rate), referral program metrics (revenue, new customers, claim rate, conversion rate), and customer account performance comparisons.

How is Rivo Revenue calculated?

Rivo Revenue represents the total revenue attributed to your Rivo-powered programs including loyalty redemptions, referral conversions, and purchases from customers with accounts enabled. It gives you a clear picture of how much revenue Rivo is helping you generate.

Can I filter analytics by time period?

Yes. You can filter your analytics by quarterly time periods to track trends and measure program performance over time.

What is Rivo ROI?

Rivo ROI measures the return on your investment in Rivo by comparing the revenue attributed to your programs against your Rivo subscription cost. For example, a 12.5x ROI means you're generating $12.50 in attributed revenue for every $1 spent on Rivo.

How do I get access to this new dashboard?

The analytics dashboard is available on all Rivo plans, you can access it by signing into your Rivo Account.

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EXAMPLES

How brands are using 
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