28+ Product Updates from Rivo

Fall 2025
Rivo Editions

With 28+ product updates, Rivo helps you keep customers engaged, drive repeat sales, and maximize retention like never before.

Scroll to explore 28+ updates

Unified Store Credit

One store credit balance for everything. With multiple credit ledger options, choose the setup that fits best and set a solid foundation for scalable credit programs moving forward.

Use points and store credit side-by-side

Shopify Native Store Credit

Unified Gift Card tracking

FREE Wallet Passes

100% FREE for any brand on Shopify Plus. Brands can send real-time push notifications, and give customers a seamless way to stay connected.

100% FREE for Shopify Plus

Send push notification to devices

Post Purchase download pass

Memberships 2.0

Memberships give brands the power to build recurring revenue and deeper customer loyalty – all in one place. It’s never been easier to turn your best customers into members for life.

Backed by a Robust Rest API

Cancellation and rebilling rules

Fast-tracked migration time (1 week)

Rivo Fall Editions 2025 Video

Introducing Rivo Editions Fall 2025

28 new features released this fall 2025

RIVO ONSITE LOGIN

Loyalty

15 New Klaviyo Updates

More event triggers, more profile properties, and more customization.

15 New Klaviyo Updates

Integrations

15+ New Integrations

15 more app integrations (see below) to make it simple to connect all the apps you already use.

15+ New Integrations

Developer Toolkit

Developer API Updates

Explore a dozen new endpoints and updates made to the Rivo API from memberships to widget events.

Developer API Updates

Developer Toolkit

Hydrogen Ready

Rivo’s Headless Architecture enables developers to use the full power of Rivo on custom storefronts.

Hydrogen Ready

Loyalty

Advanced Expiration Rules

Major updates for managing points and store credit expiration.

Advanced Expiration Rules

Loyalty

1-Click Email & SMS Integrations

Start earning points and store credit through Klaviyo, Postscript, and Attentive with one-click.

1-Click Email & SMS Integrations

LOYALTY

Bonus Campaign Improvements

Only apply campaigns to specific products, force required products to trigger a campaign and more.

Bonus Campaign Improvements

Accounts

Shareable Wishlists

Customers can now create a wishlist and share it through a unique link. It’s perfect for gifting, driving return visits, and social proof.

Shareable Wishlists

Loyalty

Advanced Exporting

Export your ledgers to CSV from inside of Rivo. No gatekeeping of data here.

Advanced Exporting

LOYALTY

Bulk One Time Gift Cards

Send one-time bulk gift cards to customers, directly inside of Rivo.

Bulk One Time Gift Cards

Developer Toolkit

17 New Webhooks

From point creation to tier upgrades and reward expirations, developers can now trigger more automated workflows and integrations seamlessly.

17 New Webhooks

Loyalty

5 New Checkout Extensions

Post purchase referrals, wallet pass downloads, account activations and more.

5 New Checkout Extensions

Loyalty

Pending Points

Pending points or credit holds rewards until the order delay period passes. This ensures points are only confirmed after returns or cancellations are accounted for.

Pending Points

Accounts

Completed Survey Rewards

Automatically award points or credit when customers finish a survey. It’s a smart way to boost engagement and collect first party data.

Completed Survey Rewards

Loyalty

Earn for upgrading a Vip Tier

Rewards customers with points or perks when they level up. It encourages deeper loyalty and motivates customers to reach higher tiers faster.

Earn for upgrading a Vip Tier

Loyalty

10+ New Customer Metafields

More app level customer metafields you can use directly inside of Shopify segments and Shopify Liquid.

10+ New Customer Metafields

Loyalty

Improved VIP Tier Visibility

Easily see a customer’s current VIP tier and how long they’ve been in it. This makes tier tracking and support faster and clearer.

Improved VIP Tier Visibility

Loyalty

Discount Functions

More flexibility to personalize offers, stack discounts, and run complex campaigns without custom code.

Discount Functions

Loyalty

Loyalty Gifts

Instantly gift rewards to any customer with a personalized message. It’s a simple way to surprise, delight, and build stronger relationships.

Loyalty Gifts

Loyalty

Reward Expiry Points Refund

Set rewards to expire after a set time and automatically refund points if unused

Reward Expiry Points Refund

Loyalty

Global Customer Search

Search for members from anywhere within Rivo, directly from the navigation bar

Global Customer Search

Referrals

Shopify Order Referral Attributes

Get full visibility into referrals directly from the Shopify order page.

Shopify Order Referral Attributes

Security

Rivo is now SOC 2 Type II Compliant

Rivo has officially achieved SOC 2 Type II compliance, reinforcing its commitment to the highest standards of security, availability, and data protection.

Visit Trust Center

Integrations

15 more integrations released this fall

Mobile App

Tapcart

Integrate Rivo in your Tapcart native mobile app in minutes

Growth

Platter

Integrate Rivo into your Platter theme and storefront

Growth

Shipment Guard

Integrate Rivo with Shipment Guard

Subscriptions

Stay

Connect Rivo with your Stay Account to earn and spend points on subscriptions

Growth

Paper Run

Connect Paper Run to Rivo to send direct mail through loyalty

Bloomreach

Connect Bloomreach to Rivo to access loyalty data

Omnisend

Connect Omnisend to Rivo to access loyalty data in your Omnisend emails

Growth

Listrak

Seamlessly sync Rivo data with Listrak

Reviews

Bazaarvoice

Add points or credit for leaving a review with Bazaarvoice and Rivo

Growth

MyRegistry

Reward registrants through Rivo products purchased from their registry

Growth

Fairing

Add points or store credit with Rivo based on Fairing Survey results

Growth

PostPilot

Automatically send Postpilot postcards based on loyalty activity in Klaviyo

Mobile App

Venn Apps

Integrate Rivo with Venn Apps

Growth

Braze

Connect your loyalty program data from Rivo into Braze

Growth

Rebuy

Connect Rivo with Rebuy's Smart cart to display customers’ points and information all in your cart drawer

Growth

Zendesk (Agnostack)

Display Rivo data in your Zendesk instance using agnoStack

New Case Studies

See what happens when loyalty works

3 week migration to Rivo

In just 3 weeks – design, migration, and implementation included – Rivo lifted and shifted 640+ active members into a reimagined Partners Passport.

77% repeat purchase rate for redeemers

OSEA makes subscribers VIPs with their first-ever loyalty program

$2.4M+ loyalty driven sales

How Rylee + Cru transformed retention with Rivo – modernizing loyalty, increasing referrals and creating a community customers love.

384K+ logged-in sessions

With Rivo and Domaine, Tuckernuck brought its signature in-store experience online, making sign-ins seamless, wishlists smarter and checking out lightning fast

8.7x repeat purchase rate

Kitsch partners with Rivo to launch their tiered loyalty program

Reach out to learn more about these features

Get early access to everything you’ve seen: Store Credit, Wallet Passes, Memberships and more. These new features are built to drive retention, boost AOV, and make every customer interaction count.

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Learn about Rivo and what we do.

Learn about Rivo's products

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