Shopify Referral Program: Turn brand advocates into an acquisition channel with referral campaigns
Create a custom referral marketing program in minutes
Let your existing customers help you grow with a referral program they'll actually use
Plus more than 150 features that work right out of the box
FREQUENTLY ASKED QUESTIONS
Referrals FAQ
Rivo has a visual referral campaign page builder that allows you to design and customize every aspect of your referral campaigns. Using the visual editor, you can easily refine layouts, enhance text and visuals, and configure how advocates and referred friends interact with your campaign.
Rivo handles referral fraud with a suite of built-in tools that automatically safeguard your referral campaigns. Hereās how:
- IP Address Monitoring: Rivo tracks IP addresses to ensure that only one referral per household is allowed. This prevents multiple sign-ups from the same Wi-Fi network or IP address, reducing fraudulent activities.
- Prevention of Self-Referrals: The system blocks attempts to refer oneself by detecting if the advocate's email is used in the referral process, even if slight variations of the email (e.g., using ā+ā) are employed.
- Cookie Tracking: Rivo uses cookies to prevent individuals from referring themselves using different email addresses through the same browser.
- New Customer Requirement: Only new customers can use referral links. If a referral is attempted with an email that has previously made a purchase, the system will block it.
- Minimum Cart Requirements: Merchants can set minimum purchase thresholds for referrals to apply, ensuring that rewards are only given for legitimate, valuable transactions.
- Order Fulfillment Check: Advocates receive their rewards only after the referred friendās order is marked as fulfilled in Shopify, ensuring that the purchase is genuine.
- Manual and auto Exclusion of Bad Actors: Merchants have the option to silently ban or exclude any customer from the referral program directly from their profile, preventing further abuse.
- Unique Discount Codes: Rivo ensures that rewards are specific to the friend or advocate who earned them, reducing the risk of reward misuse.
Read more about our referral fraud prevention tools on our help center.
You can offer a variety of rewards to your customers through Rivo's, including amount discounts, percentage discounts, free shipping, and free products. With amount discounts, you can set a specific dollar amount off a purchase, with options to add minimum cart requirements, apply the discount to specific products or collections, and set an expiration date. Percentage discounts work similarly, allowing you to offer a percentage off the total purchase with the same customization options. You can also offer free shipping with an optional maximum shipping amount and expiration date, or provide free products as a reward, also with customizable discount value and expiration settings. Visit our help center to learn more.
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Yes!Ā Here's a few example referral inspiration pages.
And more on our inspiration gallery.
Rivo Referrals pricing is based on your monthly order volume.Ā Visit our pricing page to learn more or request a demo.