Shipment Guard
Shipment Guard and Rivo
Connect Rivo with Shipment Guard to automatically reward customers when shipping issues happen, transforming a bad delivery experience into a powerful loyalty moment.
How the Shipment Guard integration works
Here's some key highlights of the Address Guard integration
- Detect shipping problems automatically (lost, damaged, delayed shipments).
- Instantly credit affected customers with bonus loyalty points via Rivo.
- Automatically apply temporary VIP tier upgrades to delight impacted customers.
- Trigger personalized follow-up emails to reassure and retain customers.
- Use Shipment Guard claim events to trigger Rivo Custom Actions and Flows.
- Segment customers based on shipping incident history for proactive outreach.
Installing the Shipment Guard integration
Contact the Shipment Guard team to configure and activate your integration with Rivo. Once connected, you’ll be able to set your reward rules, automate claims workflows, and start turning shipping problems into loyalty drivers.
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Shipment Guard overview and integration highlights
Shipment Guard and Rivo
Connect Rivo with Shipment Guard to automatically reward customers when shipping issues happen, transforming a bad delivery experience into a powerful loyalty moment.
How the Shipment Guard integration works
Here's some key highlights of the Address Guard integration
- Detect shipping problems automatically (lost, damaged, delayed shipments).
- Instantly credit affected customers with bonus loyalty points via Rivo.
- Automatically apply temporary VIP tier upgrades to delight impacted customers.
- Trigger personalized follow-up emails to reassure and retain customers.
- Use Shipment Guard claim events to trigger Rivo Custom Actions and Flows.
- Segment customers based on shipping incident history for proactive outreach.
Installing the Shipment Guard integration
Contact the Shipment Guard team to configure and activate your integration with Rivo. Once connected, you’ll be able to set your reward rules, automate claims workflows, and start turning shipping problems into loyalty drivers.
How the Shipment Guard integration works
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Installing the Shipment Guard Integration
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