Fairing
Fairing and Rivo
This integration connects Fairing’s post-purchase survey responses in Shopify Flow with Rivo Loyalty & Referrals, letting you automatically reward customers based on their survey answers. It turns zero-party data from Fairing into loyalty points, store credit, or VIP tier updates inside Rivo to drive retention and engagement.
How the Fairing integration works
Here's how the integration works
- Fairing’s “New survey response” in Shopify Flow kicks off the workflow when a customer submits a post-purchase survey.
- You can set rules (e.g., NPS score, competitor switch, CRO feedback) to decide when and how rewards apply.
- Rivo Loyalty & Referrals issues the reward, adding points, granting store credit, or updating VIP tiers based on the survey response.
Installing the Fairing Integration
Contact your CSM at Rivo or Fairing to help set this up.
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Fairing overview and integration highlights
Fairing and Rivo
This integration connects Fairing’s post-purchase survey responses in Shopify Flow with Rivo Loyalty & Referrals, letting you automatically reward customers based on their survey answers. It turns zero-party data from Fairing into loyalty points, store credit, or VIP tier updates inside Rivo to drive retention and engagement.
How the Fairing integration works
Here's how the integration works
- Fairing’s “New survey response” in Shopify Flow kicks off the workflow when a customer submits a post-purchase survey.
- You can set rules (e.g., NPS score, competitor switch, CRO feedback) to decide when and how rewards apply.
- Rivo Loyalty & Referrals issues the reward, adding points, granting store credit, or updating VIP tiers based on the survey response.
Installing the Fairing Integration
Contact your CSM at Rivo or Fairing to help set this up.
How the Fairing integration works
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Installing the Fairing Integration
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