Be one of the first brands to launch loyalty on TikTok Shop.
Go live before BFCM.

Rivo is the first loyalty partner to integrate directly with TikTok Shop. Launch before Black Friday and Cyber Monday to connect TikTok Shop to your Rivo loyalty program and turn peak holiday discovery into lasting customer relationships.
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Rivo x TikTok Shop
Connect every channel

One loyalty profile, connected across TikTok Shop and your store

Once a customer consents and links their profile, their last 90 days of TikTok Shop orders sync to Rivo, and every order after that syncs automatically. Points balance, VIP tier status, and loyalty activity stay aligned across TikTok Shop and your ecommerce store, and customers can redeem rewards directly inside TikTok Shop or through redemption options built just for that experience.
Request Early Access
Kitsch loyalty program in an iPhone frame with purple card background
Link Portland Leather Goods loyalty program in an iPhone frame with purple card background
Why launch before BFCM

Turn holiday discovery into lasting loyalty members

BFCM brings a surge of high-intent shoppers to TikTok Shop. Launch brands can acquire new loyalty members during peak traffic, then use points, VIP progress, and channel-specific rewards to bring them back after the promotion ends, all while being among the first to shape what loyalty looks like on TikTok Shop.
Request Early Access

50+ features out of the box

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Passwordless Login
Sign in the majority of your customers and activate their accounts using passwordless login.
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AI Activation Match
Predict what someone will order next and suggest it to them using Rivo's AI Activation Match technology.
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Account Personalization
Show order history, order tracking, self-service returns, and saved shopping history all in one place.
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Mobile first
Built for mobile devices, Rivo fits seamlessly in the customer experience with no page speed effects.
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Fully Customizable UX
Customize fonts, colors, CSS and even add your own custom code blocks – own your customer account.
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Wishlist and Saves
Let customers save their favorite products and keep them in their account for later.
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Recommendation Engine
Suggest and recommend popular, related and recently seen – to help someone make their next purchase.
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Integrated with 50+ apps
Add loyalty, referrals, returns, re-ordering, profile management and more – all in one place.

FREQUENTLY ASKED QUESTIONS

TikTok Shop FAQ

What is the Rivo + TikTok Shop integration?

It's the first direct loyalty integration between Rivo and TikTok Shop. Once a customer consents, their TikTok Shop orders, points balance, VIP tier status, and activity sync with the same Rivo loyalty profile they already have on your ecommerce store.

What happens to a customer's order history when they link their profile?

Once approved, the customer's last 90 days of TikTok Shop orders sync to their Rivo profile, and every order going forward syncs automatically from that point on.

Can customers redeem rewards directly in TikTok Shop?

Yes. Coupon redemptions can happen directly inside TikTok Shop, and brands can also create separate redemption options built specifically for the TikTok Shop experience.

Is customer data shared automatically?

No. Rivo data is protected and only shared once the end customer provides consent to link their profile.

Can new customers sign up for your rewards program through TTS?

New customers can sign up for your rewards program through TTS and are shared with Rivo as a net new member in your program.

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