+115 new product updates from Rivo
Explore over a hundred new product updates from Rivo
.jpg)
Rivo AI
Rivo AI - actionable insights, available at every touch point
Access Rivo AI across the Rivo App, Shopify Sidekick, Rivo MCP and the rivo-cli. Ask questions about your Rivo programs in plain English and get answers grounded in your real data.
Now available across all paid plans
Now available across all paid plans
Rivo AI early access
Meet your new teammate who knows everything about retention.
You've been doing this alone long enough. Rivo AI understands retention programs. Revenue by tier, redemption data, members at risk. Ask a question in plain English, get an answer in seconds. No exports, no clicking, no waiting. Just the retention you need.
New Product
Rivo Accounts
Loyalty, Memberships & Referrals, now fully embedded in Accounts
Customizable Home Screen
Embed loyalty directly into your Rivo accounts home screen. Everything loyalty members need within one click.
Redeem Rewards
View and redeem rewards instantly. No extra page loads needed.
VIP Tiers
See a visual progress bar and stats for customer's VIP Tier status.
Account History
Detailed loyalty, membership and referral data since a customer became a member.
Custom Sections
Build anything you can think of right into the Rivo account widget wherever you like.
.png)
.png)
4 Major REPORTING Updates
Another level up in Enterprise Reporting
More visibility into your data, within a few clicks. Available to all paid plans now.
Talk to sales about reporting
New Reports Section
Fully dedicated reports dashbaord in the app for specialized reports. Exportable by default.
Benchmarks
Benchmark your metrics against similar brands in your industry.
Report Filtering
Dive deeper and filter reports by VIP tier, membership, country, currency and more.
More analytics
Cumulative outstanding balances, liability waterfall, upcoming expirations, membership attach rate, and 5 more new reports
.jpeg)
Rivo memberships
Comfrt trusts their memberships with Rivo
.png)
.png)
Migrate your memberships to Rivo
These brands all moved to Rivo Memberships in <4 weeks and saved 50%.
Migrate
We made 10 meaningful membership updates this release including multi-variant Gift with Purchase powered by Shopify discount functions.
Subscription loyalty
9 updates that put loyalty inside every subscription
Reward subscription milestones, automatically add free gifts, and let customers use loyalty rewards directly inside Stay AI, Ordergroove, Skio, and Recharge. First class integration support across all major subscription platform is now live.
rivo.dev
8 new tools for developers building on Rivo
New APIs, Webhooks, Oauth apps and more.
Connect with Rivo Oauth apps
Partners can now offer a secure, production-ready, one-click "Connect with Rivo" flow.
Drop friendly rate limits
Running large drop campaigns? We've scaled our API infrastructure to handle up to 1,000 requests per/second.
Translations API
Full REST API support for translations.
Webhooks V2
We've rebuilt our webhooks from scratch. More events, more data.
Per-event expiration
Set an exact expiry on any single or batch Points Event API grant.
Shop details endpoint
Return Shop based Rivo data from a specific API key.
Challenge photo API
Headless and mobile experiences can submit proof-of-action challenges programmatically.
Receipt Upload API
Manage receipt uploads for earning rules via API.
7 major POS updates
7 updates that bring your full loyalty program to Shopify POS
Live balances and available rewards on the POS tile, automatic enrollment after purchase, Wallet Pass QR lookup, and flexible store-credit redemption. Your in-store experience now matches your online program.
Request a Rivo POS demo
Flexible Store Credit Redemption
Customers can convert points to Shopify store credit at the register, choose exactly how many points to redeem, and use the same full-price reward controls as online.
Live Loyalty Details for Staff
The Rivo POS tile shows points balance, available rewards, VIP tier, and membership status, so staff immediately know who they’re serving.
Faster Customer Identification
Scan Wallet Pass QR codes through broader Shopify POS customer search, then automatically enroll new in-store customers after purchase.
Auto-enroll POS customers after purchase
In-store customers enter your loyalty program automatically after purchase. No separate signup flow or extra steps for staff.
Smaller features and improvements
Plus we made 30+ more improvements to the Rivo platform and integrations
Connect Rivo with apps like Ordergroove, Dotdigital & Bloomreach to surface unique loyalty experiences
.png)
Wallet Pass Push Notifications based on Location
Target customers for push notifications based on location radius
Auto-refresh Checkout Rewards
Checkout rewards refresh automatically after a reward is removed, keeping available options in sync.
More Checkout Extensions
Generated coupon codes use consistent all-capital formatting.
Order Eligiblity Windows
Specify order windows to allow earnings from orders.
Bulk-update Expiry Dates by CSV
Update customer balance expiry dates in bulk through CSV.
Earn points/credits by sharing your IG/TikTok handle
Allow customers to submit and store their IG/Tiktok handles to their Shopify profile.
Bulk Operations
Bulk Operations have 20x'd the speed of previous long running tasks in the Rivo backend.
Birthday Discount Codes
Allow customers the option to receive rewards instead of points on their birthday.
Set Expiry During Bulk Adjustments
Set an expiry date while bulk-adjusting customer balances.
Second Account Order-details Button
Add a second merchant-configurable action button to account order details.
Store-credit Transaction Activity
Store-credit activity appears alongside other customer transactions.
Discount Combinations by Program
Control discount-combination behavior independently for each program.
Drop Expiration Back-references
Drop expiry records link back to the original earning event for clearer history.
20-perk VIP Comparison Tables
VIP comparison tables support up to 20 configurable perks.
Rich HTML in VIP Comparison Cells
VIP comparison cells support rich HTML formatting.
Clearer Bulk Operations Visibility
See clearer progress and status for customer tag and metafield bulk updates.
Configurable Earnings Rounding
Choose the rounding precision used for order earnings.
Customers-with-orders Drop Audience
Target Drops specifically to customers who have placed orders.
Audit Logs for In-app actions
Trace actions taken in-app by which logged in user and what action they took.
Points Log Visibility Toggle
Control which individual points or credits log entries are visible to customers in the widget and external APIs. Hide internal adjustments, manual corrections, or migration artifacts from the customer-facing activity feed.
Punch Card Start Date
Punch card earning rules support an optional start date. Only orders placed after that date count toward the card.
Protect Manual VIP Tiers
Manually assigned VIP tiers are protected from automatic downgrades. Admin-placed customers stay at their assigned level.
Favorites Analytics & Revenue
See your most favorited products ranked by customer interest, then track revenue from orders containing previously favorited items. Proves the conversion impact of your wishlist feature.
Shopify Customer Admin Blocks
Interact with your Rivo program directly inside of Shopify
Photo Upload Challenges
Customers earn points by uploading photos as proof of engagement. Use it for receipt scanning at retail partners, social media proof, or creative challenges. Submissions go through an admin review queue before points are awarded.
Metrics V3: Faster Dashboard
Complete rebuild of the metrics and analytics engine. Dashboard metrics that previously took seconds to load now render near-instantly, even for stores with millions of customers.
Cashback Checkout Extensions
See how your loyalty program's participation rate compares to similar stores. Percentile-based benchmarking tells you if you're in the top 10% or have room to grow. Same metric as Yotpo for direct comparison.
Rivo Order Attribution
Track which orders were directly influenced by Rivo features. See attributed revenue from wallet pass holders, customers who favorited a product before purchasing, referral conversions, gift card recipients, and store credit users.
Locale-Specific Translations
Earning rules, rewards, and VIP tier names translatable per locale. Customers see 'Gagnez 100 points' instead of 'Earn 100 Points'.
Orders CSV Export
Export your Rivo order data from the Rivo CSV Export page.
Reach out to learn more about these features
Get early access to everything you’ve seen here and more by requesting a demo. We'll walk you through everything.
Talk to us
Resources
Learn about Rivo and what we do.
