Rivo vs LoyaltyLion vs BON Loyalty: 2026 Shopify Comparison

Rivo, LoyaltyLion, and BON Loyalty are three Shopify loyalty apps with distinct positioning in 2026. Rivo is a Shopify-exclusive retention platform combining loyalty, referrals, and paid memberships with native checkout extensions from $49/month. LoyaltyLion is an enterprise analytics platform with sophisticated segmentation tools, with its Classic plan starting at $199/month. BON Loyalty offers multi-language support across 250+ languages and a competitive entry price of $29/month, making it a strong option for budget-conscious and international stores.

Based on our evaluation of pricing at real order volumes, feature depth, Shopify integration depth, analytics capabilities, and ease of setup, Rivo leads on feature breadth and Shopify-native depth. BON Loyalty leads on price-to-value for small stores. LoyaltyLion leads on analytics sophistication for enterprise brands.

If you're evaluating these three platforms, the decision comes down to store stage, budget, and how deeply you want loyalty integrated into the Shopify checkout experience. Most merchants reaching this comparison share common frustrations: they've outgrown a free loyalty plan, discovered a missing capability mid-program, or found that pricing escalation at higher order volumes doesn't track with value delivered. This guide compares all three on pricing, Shopify integration depth, feature access by tier, and real merchant outcomes so you can decide without reading a dozen separate reviews.

Key Takeaways

• Rivo starts at $49/month with paid memberships, VIP tiers, referrals, and 50+ integrations features that become available at significantly higher price points on LoyaltyLion.
• BON Loyalty offers the lowest entry price at $29/month for 500 orders and leads in multi-language support with 250+ languages, more than any platform in this comparison.
• LoyaltyLion provides sophisticated analytics and segmentation tools, with its Classic plan starting at $199/month for 500 monthly orders. Billing terms for higher tiers should be confirmed directly with LoyaltyLion.
• At 500 orders per month: Rivo costs $49, BON costs $29, LoyaltyLion costs $199.
• Only Rivo offers native paid memberships, a capability neither LoyaltyLion nor BON Loyalty includes.
• Shopify App Store ratings as of April 2026: Rivo at 4.8/5 (1,358 reviews), BON at 5.0/5 (1,759 reviews), LoyaltyLion at 4.6/5 (515 reviews).

Why Merchants Compare Rivo, LoyaltyLion, and BON Loyalty

Most merchants reaching this comparison share common frustrations. They've outgrown a free loyalty plan, discovered a missing capability after committing to a platform, or found that pricing escalation at higher order volumes doesn't track with value delivered. Three scenarios drive most platform switches.

• Pricing gaps at scale. A brand on LoyaltyLion's Classic tier at 500 orders per month pays $199/month, compared to $49/month on Rivo for a richer feature set. When the feature gap doesn't justify the price difference, teams evaluate alternatives.
• Missing capabilities. Paid memberships  a recurring revenue stream on top of transactional loyalty, are exclusive to Rivo in this comparison. Brands building subscription-style revenue discover this only after committing to a different platform.
• Shopify integration depth. Brands on Shopify Plus that want loyalty data at checkout find that multi-platform tools offer shallower native integration. Rivo's checkout extensions make the difference tangible at the exact moment of purchase.

Rivo vs LoyaltyLion vs BON Loyalty: Feature-by-Feature Comparison

Here's how Rivo, LoyaltyLion, and BON Loyalty compare across the features that matter most for Shopify merchants in 2026.

• Shopify-native: Rivo is fully Shopify-exclusive. BON Loyalty is Shopify-native. LoyaltyLion is multi-platform with partial Shopify-native depth.
• Free plan: Rivo supports up to 200 orders. LoyaltyLion supports approximately 400 orders. BON Loyalty supports up to 150 orders.
• Paid entry tier: Rivo at $49/month. BON Loyalty at $29/month. LoyaltyLion at $199/month (Classic).
• VIP tiers: Rivo from $49/month. BON Loyalty from $29/month. LoyaltyLion from $199/month.
• Referral program: All three platforms offer referral programs. Rivo includes 20+ fraud prevention tools. LoyaltyLion and BON offer more basic fraud controls.
• Paid memberships: Rivo only. Neither LoyaltyLion nor BON Loyalty includes this natively.
• Checkout extensions: Rivo on Plus plan ($499/month). LoyaltyLion partial. BON Loyalty none.
• Multi-language support: BON Loyalty at 250+ languages. Rivo and LoyaltyLion offer basic support only.
• Integrations: Rivo at 50+. LoyaltyLion at 25+. BON Loyalty at 20+.
• API access: Rivo from $499/month. LoyaltyLion on paid plans. BON Loyalty from $349/month.
• Advanced analytics: LoyaltyLion leads this category. Rivo offers strong dashboards for high-volume DTC brands. BON Loyalty is more basic.
• Headless/Hydrogen support: Rivo, yes. BON Loyalty on Professional tier ($349/month). LoyaltyLion no.
• Developer SDK: Rivo, yes. BON Loyalty on Professional tier ($349/month). LoyaltyLion no.
• Fraud prevention: Rivo at 20+ built-in tools. LoyaltyLion basic. BON Loyalty basic anti-cheat.
• Annual contract: Rivo month-to-month. BON Loyalty month-to-month. LoyaltyLion confirms billing terms for plans above Classic directly with sales.
• Product update pace: Rivo ships 100+ updates per year. LoyaltyLion and BON Loyalty do not publicly specify update frequency.
• White-glove migration: Rivo for qualifying brands. LoyaltyLion and BON Loyalty do not offer this.
• Sub-100ms load times: Rivo confirmed. LoyaltyLion and BON Loyalty not specified.
• Shopify App Store rating (April 2026): Rivo at 4.8/5 (1,358 reviews). BON Loyalty at 5.0/5 (1,759 reviews). LoyaltyLion at 4.6/5 (515 reviews).

Pricing Comparison

Pricing is where the three platforms diverge most sharply, especially at the VIP tier and checkout extension levels. Where you land on these tiers depends heavily on your monthly order volume, and the headline price alone is rarely the full picture.

Rivo Pricing

Rivo's Free plan is $0/month for up to 200 orders and includes loyalty fundamentals and basic earning and redeeming. The Scale plan is $49/month for up to 1,500 orders and adds full loyalty, referrals, VIP tiers, and 50+ integrations. The Plus plan is $499/month for up to 2,500 orders and unlocks checkout extensions, API access at 100 requests per second, paid memberships, and advanced analytics. Enterprise pricing is custom for unlimited orders.

One pricing friction point worth noting: the jump from $49 to $499 has no mid-tier, which creates a gap for brands processing between 1,500 and 2,500 orders monthly. Current plans should be confirmed at rivo.io/pricing. All plans are month-to-month with no annual contract required.

LoyaltyLion Pricing

LoyaltyLion's Free plan is $0/month for approximately 400 orders with limited features. The Classic plan is $199/month for 500 monthly orders, covering core loyalty features including dedicated onboarding and a loyalty page build. Advanced and Plus pricing is custom  contact LoyaltyLion sales directly, as billing terms and contract requirements for plans above Classic are not clearly stated on the public pricing page.

At the 500-order mark, LoyaltyLion's Classic plan at $199/month costs four times more than Rivo's Scale plan at $49/month, while offering a narrower feature set on loyalty mechanics. Confirm all terms directly before committing.

BON Loyalty Pricing

BON Loyalty's Free plan is $0/month for up to 150 orders. The Basic plan is $29/month for up to 500 orders. The Growth plan is $129/month for up to 2,000 orders and adds VIP tiers, B2B programs, and custom CSS. The Plus plan is $499/month for unlimited orders. The Professional plan is $349/month for unlimited orders and includes the developer SDK and Hydrogen support.

BON's $129/month Growth plan is hard to beat on pure price-to-value for stores that don't need paid memberships, checkout extensions, or developer API access. All plans are month-to-month with no annual contract.

TCO at Scale: What You Actually Pay

At 500 orders per month, Rivo ($49) costs significantly less than LoyaltyLion ($199) and $20 more than BON ($29). At 2,000 orders per month, BON ($129) is the lowest cost entry, but Rivo ($499) includes paid memberships and checkout extensions that LoyaltyLion's publicly listed pricing doesn't clearly match at that volume. Rivo and BON both offer month-to-month billing on all plans, reducing financial risk for newer programs. LoyaltyLion's billing terms for plans above Classic are not clearly stated publicly; confirm directly with their sales team before committing.

Platform Reviews

Rivo: The Retention Platform Built for Shopify

Rivo is a retention platform built for Shopify, not a general-purpose loyalty tool that happens to support Shopify. Every feature, every checkout extension, and every integration is purpose-built for the Shopify stack, which means Rivo can go deeper on native integrations than multi-platform competitors.

Over 9,000 Shopify brands use Rivo to convert one-time buyers into repeat customers. According to Rivo, the platform has driven more than $1.5B in revenue through its loyalty, referral, and membership programs, with a weighted median ROI of 52x across its merchant base and 100+ product updates shipping per year.

Rivo is also 100% bootstrapped with zero venture capital, which has a practical implication for customers: pricing decisions are customer-first rather than investor-driven. No board targets. No acquisition integration challenges. That structure shows in the monthly billing model and the weekly shipping cadence.

Key Features

• Native paid memberships recurring membership fees for exclusive perks unique to Rivo in this comparison and unavailable natively on LoyaltyLion or BON Loyalty.
• Checkout extensions on the Plus plan ($499/month), capturing loyalty interactions at the exact moment of purchase inside the Shopify checkout flow.
• Loyalty points and referral programs are available on all paid plans, including the $49/month Scale entry tier.
• Up to 5 configurable VIP tiers starting at $49/month, with VIP customers averaging 73% higher AOV ($435 vs $291) and purchasing 3.6x more frequently, per Rivo platform data.
• 50+ integrations covering email, SMS, subscriptions, review platforms, and more, including Klaviyo, Attentive, Recharge, Gorgias, and Okendo.
• 20+ referral fraud prevention tools covering IP abuse, self-referrals, and suspicious payout pattern flagging.
• Sub-100ms load times with no site speed impact, per Rivo.
• Developer API toolkit at 100 requests per second with custom Shopify metafield access, available from $499/month.
• Free white-glove migration for qualifying brands switching from LoyaltyLion, BON Loyalty, or other platforms.

What Works Well

Rivo is Shopify-exclusive with the deepest native checkout integration in this comparison. Paid memberships are available as a native feature not offered by either competing platform. The referral fraud prevention suite includes 20+ tools  the strongest in this comparison. The platform ships 100+ product updates per year, the fastest documented innovation pace in this category. Sub-100ms load times mean zero performance penalty. Month-to-month pricing with no annual contract.

Things to Consider

The jump from $49/month to $499/month has no mid-tier, which creates a pricing gap for brands processing between 1,500 and 2,500 orders monthly. At comparable order volumes, Rivo costs more than BON for stores that don't need paid memberships or checkout extensions. Rivo is Shopify-only, not an option for multi-platform merchants.

Best For

Growing Shopify brands processing 400+ orders per month that want VIP tiers, referrals, and loyalty from $49/month. Especially strong for brands planning to launch a paid membership program alongside traditional loyalty, merchants who need checkout extensions that capture loyalty interactions at the point of purchase, and Shopify Plus brands that want native checkout customization that multi-platform competitors have a harder time matching.

According to Rivo case studies, HexClad achieved 92x referral ROI and $450K in referral revenue within 90 days. OSEA Malibu reached a 77% repeat purchase rate among loyalty redeemers. Fresh Chile Co saw a 156% AOV increase from its paid membership program alone. BERO generated 1 billion impressions via omnichannel membership.

LoyaltyLion: Best for Enterprise Analytics

LoyaltyLion is a UK-based loyalty platform that serves both Shopify and non-Shopify merchants, built over 10+ years with a mature feature set designed for enterprise-grade reporting and deep CRM-style customer segmentation. It holds a 4.6/5 rating from 515 reviews on the Shopify App Store as of April 2026.

LoyaltyLion's strongest differentiator is its analytics engine  advanced segmentation dashboards, cohort analysis, multi-channel loyalty attribution, and loyalty revenue reporting that goes deeper than what most competing platforms provide at comparable price points. The trade-off is a higher price, a steeper implementation curve (typically 3 to 4 weeks versus 1 to 2 weeks for Shopify-native alternatives), and billing terms for higher tiers that should be confirmed directly with sales before committing.

Key Features

• Advanced analytics and segmentation, the most sophisticated loyalty reporting suite in this comparison, including cohort analysis, multi-channel attribution, and customer lifetime value dashboards.
• Loyalty points, VIP tiers, and referral programs are available on all paid plans.
• Multi-platform support across Shopify and non-Shopify storefronts.
• Deep integrations with email, SMS, subscriptions, and reviews, including Klaviyo, Attentive, Recharge, and Omnisend.
• Customer data consolidation across channels in a single view.
• API access is available on paid plans.

What Works Well

Advanced analytics and segmentation tools are well-suited to enterprise programs with dedicated loyalty analysts. Deep integrations with email, SMS, subscription, and review platforms. A mature platform with 10+ years of loyalty program data and feature development. Strong multi-channel customer data consolidation for brands operating across multiple touchpoints.

Things to Consider

Classic plan starts at $199/month for 500 monthly orders, four times the cost of Rivo's Scale plan for comparable order volume and a narrower feature set on loyalty mechanics. Setup complexity and implementation timeline (3 to 4 weeks versus 1 to 2 weeks for Rivo). No paid membership functionality. Multi-platform architecture means shallower Shopify-native checkout integration than Shopify-exclusive competitors. Billing terms for plans above Classic are not clearly stated publicly; confirm before committing.

Best For

Mid-market and enterprise brands with a dedicated ecommerce team, budget flexibility, and a genuine need for enterprise-grade segmentation and cohort analysis across email, SMS, and subscription data. If your retention strategy depends on sophisticated customer intelligence rather than the fastest feature shipping pace, LoyaltyLion's analytics engine is the strongest in this comparison.

BON Loyalty: Best Value with Multi-Language Support

BON Loyalty is a Shopify loyalty app built for simplicity and accessibility, with a 5.0/5 rating across 1,759 Shopify App Store reviews, the highest review score of the three platforms as of April 2026. Its core differentiator is multi-language support across 250+ languages, more than any other platform in this comparison, making it a compelling option for international storefronts.

For stores prioritising fast setup, low cost, and global audiences, BON is a strong starting point. Its Growth plan at $129/month supports up to 2,000 monthly orders with VIP tiers, B2B programs, and custom CSS, hard to beat on pure price-to-feature ratio for stores that don't need paid memberships or checkout extensions.

Key Features

• 250+ language support, more than any platform in this comparison, is essential for international storefronts.
• Loyalty points and referral programs are available on all plans, including the free tier.
• VIP tiers with multi-level customer segmentation on paid plans from $29/month.
• B2B loyalty programs are included in Growth and higher plans.
• Custom CSS for brand-matched storefront design on the Growth plan.
• Headless/Hydrogen support and developer SDK available on the Professional tier ($349/month).
• Straightforward setup experience optimised for merchants new to loyalty programs.

What Works Well

The lowest entry price in this comparison at $29/month for 500 orders. The highest Shopify App Store rating in this comparison is 5.0/5 across 1,759 reviews. Best-in-class multi-language support at 250+ languages, essential for international customer bases. Fast setup experience with a low learning curve for non-technical operators. B2B tier program included in the Growth plan. Month-to-month billing with no annual contract.

Things to Consider

No paid memberships. No checkout extensions. API access only from the $349/month Professional tier. Fewer integrations (20+) compared to Rivo (50+) or LoyaltyLion (25+). More basic fraud prevention relative to Rivo's 20+ built-in tools. Less sophisticated analytics than LoyaltyLion for data-heavy programs.

Best For

Small and mid-size stores that need VIP tiers at a competitive price point, stores with customer bases spanning multiple countries that need 250+ language support natively, and merchants launching their first loyalty program who want fast setup without complexity. BON's $129/month Growth plan is the strongest option in this comparison for stores that don't need memberships, checkout extensions, or advanced developer API access.

Which Platform Has the Deepest Shopify Integration?

Shopify integration depth is the most concrete technical differentiator in this comparison, and it matters because loyalty programs drive the most value when they can intercept the purchase journey natively  at cart, at checkout, and post-purchase.

Rivo is the only Shopify-exclusive platform here. Every engineering resource goes into deepening the Shopify-native experience, with no BigCommerce or multi-platform roadmap competing for cycles. According to Rivo, that focus produces:

• Checkout extensions on the Plus plan that capture loyalty interactions across multiple distinct touchpoints in Shopify's purchase flow points, including balances at cart, redemption options at checkout, tier progress post-purchase, and referral prompts in the order summary, all running natively through Shopify's checkout infrastructure without redirects or JavaScript injection.
• Sub-100ms load times with no measurable impact on Shopify store speed scores, meaningful because page speed directly affects conversion rates, and a loyalty app that adds load time has a real operational cost on every page view.
• Native Shopify Flow integration for automating loyalty triggers inside Shopify's own automation layer with no third-party middleware required.
• Developer API toolkit at 100 requests per second with custom Shopify metafield access, letting Shopify Plus merchants build loyalty logic directly into custom storefronts and headless builds without workarounds.

BON Loyalty is Shopify-native and offers Headless/Hydrogen support on its Professional tier, making it a capable option for international Shopify stores. LoyaltyLion builds for multiple ecommerce platforms, which means engineering resources are distributed across them  a structural difference from Rivo's approach that affects how deeply Shopify-specific features can be built.

Paid Memberships: A Feature Category Rivo Owns

Among the three platforms in this comparison, Rivo is the only one with a clearly defined, dedicated paid membership product, a fundamentally different retention model from points-based loyalty.

Where points reward past purchases, paid memberships create a financial commitment that drives repeat purchasing before the transaction happens. Customers who pay a recurring membership fee have an incentive to use it, which means higher purchase frequency, higher AOV, and lower churn  similar to how Amazon Prime or Costco operates, applied to a Shopify brand.

According to Rivo case studies, Fresh Chile Co achieved a 156% increase in average order value following paid membership launch. BERO leveraged Rivo's omnichannel membership capabilities to generate 1 billion impressions at launch.

Neither LoyaltyLion nor BON Loyalty includes paid memberships natively. For brands planning to diversify into subscription-tier revenue, Rivo is the only platform in this comparison with a native capability built for that use case.

Final Verdict

There's no single best loyalty app for every Shopify store. The right choice depends on your order volume, budget, and the specific capabilities your retention strategy actually requires.

For growing Shopify brands at 400+ orders per month that want paid memberships, checkout extensions, and fast feature velocity, Rivo delivers the strongest combination of Shopify-native depth, feature breadth, and competitive pricing in this comparison.

For small or international stores under 500 orders with a global customer base, BON Loyalty's $29/month entry price and 250+ language support make it the most accessible starting point. The Growth plan at $129/month for up to 2,000 orders is hard to beat on price-to-value for stores that don't need memberships or API access.

For enterprise brands with advanced analytics requirements and a dedicated loyalty team that needs sophisticated segmentation, cohort analysis, and multi-channel attribution, LoyaltyLion's analytics engine is the strongest in this comparison. Go in with clear eyes on pricing and contract terms.

For Shopify brands at any growth stage where retention is a strategic priority, Rivo's 52x weighted median ROI across 9,000+ brands, month-to-month pricing, and weekly product updates make it the strongest default choice in this comparison.

Acquiring new customers costs 5 to 25x more than retaining them. The platform you choose for loyalty has a direct line to your revenue, and it's worth choosing the one built specifically for the platform you run on.

Request a demo to see how Rivo can help you build a higher-performing loyalty program on Shopify.

Frequently Asked Questions

What separates Rivo, LoyaltyLion, and BON Loyalty?

Rivo is a Shopify-exclusive retention platform offering loyalty, referrals, paid memberships, and checkout extensions from $49/month. LoyaltyLion is a multi-platform loyalty tool with a strong enterprise analytics suite, with its Classic plan starting at $199/month for 500 monthly orders. BON Loyalty is a competitive option with 250+ language support and the lowest entry pricing, starting at $29/month for 500 monthly orders.

Which loyalty app has the best pricing for small stores?

BON Loyalty offers the lowest entry pricing at $29/month for 500 orders and $129/month for 2,000 orders with VIP tiers and B2B programs. Rivo's $49/month Scale plan covers up to 1,500 orders and includes paid memberships and referrals alongside VIP tiers. LoyaltyLion's Classic plan starts at $199/month, making it the most expensive entry point for small stores. See current details at rivo.io/pricing.

Which platform offers paid memberships?

Only Rivo offers native paid membership functionality. This allows Shopify brands to charge a recurring membership fee for exclusive perks, creating a separate revenue stream on top of traditional point-based loyalty. Fresh Chile Co used Rivo's paid membership feature to achieve a 156% AOV increase among paid members. Neither LoyaltyLion nor BON Loyalty includes this capability.

How do these apps compare on Shopify App Store ratings?

BON Loyalty holds the highest rating at 5.0/5 across 1,759 reviews as of April 2026. Rivo follows at 4.8/5 across 1,358 reviews. LoyaltyLion holds 4.6/5 across 515 reviews. All three are well-rated, but Rivo and BON have significantly larger review samples, which provide a more statistically reliable signal.

Can I switch from LoyaltyLion or BON Loyalty to Rivo?

Yes. Rivo offers free white-glove migration for qualifying brands, including full data transfer from platforms like LoyaltyLion and BON Loyalty. Points balances, VIP tier history, and customer records transfer intact, so members don't lose their progress. Migration typically takes 1 to 2 weeks. Contact the Rivo team at rivo.io to confirm eligibility.