You've found Okendo's feature pages, but turning its product options into a budget takes more than checking one starting price. Okendo offers Reviews, Loyalty, Referrals, Quizzes, and Surveys, with costs depending on the products, order volume, features, and subscription terms you choose.
This Okendo pricing breakdown collects verified starting figures, identifies details that need confirmation, and compares those costs with other Shopify retention apps, including Rivo.
Key Takeaways
- Okendo's Shopify listing displays four Reviews options: Free, Essential, Growth, and Power. Its website also identifies Advanced and Enterprise.
- Okendo's own published comparison states that Reviews, Referrals, Quizzes, and Surveys start at $19 per month each, while Loyalty starts at $99 per month. These are starting figures, not prices for every order-volume band.
- Okendo advertises 30% savings on its specified three-product bundles and up to 40% on the five-product Platform. Confirm the applicable price and terms for your selected bundle.
- Individual products can be purchased monthly or annually. Platform and Bundle subscriptions normally require annual terms.
- Some features and integrations are add-ons. Okendo also documents memberships and cashback, with Early Access restrictions that merchants should confirm before budgeting.
- Rivo's loyalty app has an Essential plan at $15 per month and Scale from $49. Its Memberships, Cashback, and Accounts products should not be assumed to be included at those starting prices.
Okendo Pricing Overview: Plans, Modules, and Costs
Okendo pricing is split across five products: Reviews, Loyalty, Referrals, Quizzes, and Surveys. A brand can buy products individually, select a specified three-product bundle, or evaluate the full Okendo Platform.
Monthly order volume is a central pricing variable. Feature availability also varies by product and tier. Higher Reviews tiers, for example, add capabilities such as AI summaries, TikTok Shop integration, and advanced reporting.
Okendo states that individual products can be purchased on a monthly subscription or an annual term. Platform and Bundle subscriptions normally require annual terms. Its Shopify listing also states that recurring and usage-based charges are billed every 30 days in US dollars; this should not be confused with the annual payment options listed for paid Reviews plans.
Published starting prices provide a useful baseline, but a complete budget should account for the required order band, products, add-ons, and contract terms. Platform pricing and custom configurations require sales confirmation.
Okendo Free Plan vs. Paid Plans: What's Included?
Okendo Reviews has a free tier for stores processing up to 50 orders per month. The official listing includes automated review request emails, a smart review form, review rewards, review displays, Google SEO snippets, grouping, and moderation.
Essential costs $19 per month and supports up to 200 monthly orders, with the Free features carried forward. Growth and Power increase order allowances and add features, so upgrading is not simply a matter of paying for more order capacity.
The Shopify listing advertises a 14-day free trial for Essential, Growth, and Power. Check the selected offer and billing terms when installing.
Okendo Feature Comparison by Tier
Okendo's official Shopify listing publishes the following pricing and allowances:
- Free: $0, for up to 50 monthly orders.
- Essential: $19 per month or $204 per year, for up to 200 monthly orders. The listing advertises 11% annual savings, rounded, and includes everything in Free.
- Growth: $119 per month or $1,308 per year, for up to 1,500 monthly orders. The listing advertises 8% annual savings, rounded. It adds AI Review Summaries, AI Review Keywords, TikTok Shop integration, and a Q&A widget.
- Power: $299 per month or $3,288 per year, for up to 3,500 monthly orders. The listing advertises 8% annual savings, rounded. It adds review campaigns, an advanced CSS editor, email and SMS integrations, advanced reporting, and managed onboarding.
These are the four options displayed on the Shopify listing, not the entire website plan lineup. Okendo's website also identifies Advanced and Enterprise, with order-volume bands extending beyond 3,500 monthly orders. Confirm the current price and feature package for those higher-volume requirements.
Okendo AI Features: Which Plan Unlocks Them?
Growth explicitly includes AI Review Summaries and AI Review Keywords, which are also carried forward into Power. Okendo additionally documents AI-generated review replies, including configurable automation.
Merchants evaluating other AI capabilities should confirm their availability on the selected plan and whether additional charges apply. The absence of a separate public AI price does not establish that every AI feature is included with every subscription.
Okendo Loyalty Pricing: Bundle vs. Standalone
Okendo's own published pricing comparison states that Loyalty starts at $99 per month. Loyalty can be evaluated as an individual product; a Reviews subscription should not be treated as a mandatory additional purchase.
If a merchant separately purchases entry-level Reviews at $19 and Loyalty at $99, the arithmetic total is $118 per month before any applicable bundle discount. This is an illustrative calculation, not a confirmed combined-package quote. The relevant prices depend on the required order band and selected configuration.
For context, standalone Shopify loyalty apps offer other pricing structures. Charm lists Free for up to 250 monthly orders, Starter at $15 for up to 1,500, Growth at $49 for up to 5,000, and Unlimited at $79 with unlimited orders. Its listing includes points, tiers, referrals, and memberships. A published monthly price can still have an order allowance, so compare both figures.
Okendo also documents a paid, recurring Memberships add-on within Loyalty. It is in Early Access for eligible merchants and requires Loyalty to be active. Confirm eligibility and pricing before including it in your budget. Rivo's Okendo comparison provides another perspective on the products to evaluate, but current vendor documentation should govern feature and pricing decisions.
Okendo Surveys and Additional Features Pricing
Okendo's own published comparison states that Surveys and Referrals each start at $19 per month. Confirm the applicable order band and subscription terms rather than treating these starting prices as flat rates for every store.
Surveys pricing is based on order volume, not survey volume. Okendo states that it does not limit the number of surveys sent or responses collected. The plan's order allowance still applies.
Referrals uses a monthly fee tied to order volume, without an additional percentage-based performance fee. Merchants exceeding the relevant order allowance can evaluate an upgrade or order-credit top-up.
Okendo Loyalty also supports Shopify-native store credit. Its percentage-based cashback feature is documented as Early Access across Loyalty plans and requires account activation and Shopify's new customer accounts. Store credit and cashback should be evaluated separately from paid memberships, with the setup requirements confirmed for each.
Okendo Integrations: Are There Hidden Costs?
Okendo integrates with email, SMS, and customer support tools. However, its feature comparison labels some integration entries as add-ons, so the existence of an integration does not establish that it is included in the base subscription.
Before budgeting, confirm which integrations your selected tier includes and the price of any required add-ons. This is also relevant when reviewing broader Okendo considerations: use the current plan comparison and quote to establish actual costs and availability.
Okendo Enterprise Pricing: Custom Quotes Explained
Okendo Platform Scale is a custom-priced offering advertised with no usage caps and a fixed annual price for unlimited orders for the duration of the subscription.
That addresses order-volume limits, but it should not be interpreted as a guarantee that every possible service or additional requirement is included. Confirm the products, services, and contract terms covered by the quote. Platform Scale is also distinct from the Advanced and Enterprise labels in Okendo's individual-product feature comparison.
What Okendo Publishes and What It Doesn't
Okendo publishes useful pricing information, but merchants still need to match it to their specific requirements.
What's published: The Shopify listing provides reviews, prices, and order allowances for Free, Essential, Growth, and Power. Okendo's own comparison publishes starting prices for the other individual products. It also advertises bundle savings and describes Platform Scale's fixed annual, unlimited-order structure.
What needs confirmation: The full cost for a selected order band, Platform configuration, integration add-ons, Early Access membership requirements, and other custom services. Okendo describes order-credit top-ups, but a specific top-up price was not verified in the official material reviewed for this guide.
For a full-year software budget, request an itemized quote that separates subscription charges, add-ons, usage allowances, and contract terms.
Okendo Pricing vs. Yotpo, Judge.me, and Other Shopify Apps
Review collection, points-based loyalty, referrals, paid memberships, and cashback solve different problems. Compare products that cover the same requirements rather than treating every app's lowest price as an equivalent package.
- Rivo: Its Shopify listing advertises Essential at $15 per month for up to 500 monthly orders. Scale starts at $49 and lists VIP tiers and referrals. Memberships, Cashback, and Accounts require separate product and plan checks.
- Okendo: Reviews has a Free option and Essential at $19 per month. Okendo publishes Loyalty from $99 and Referrals, Quizzes, and Surveys from $19 each. It also offers bundles and custom Platform pricing. Memberships and cashback have documented Early Access conditions.
- Yotpo: The Reviews Shopify listing advertises Free for up to 50 monthly orders and Starter from $15 per month, with pricing varying by volume. Its website displays different volume-specific figures, so confirm the applicable offer. Separately, Loyalty & Referrals includes basic points and referrals on Free, with Pro from $199 per month and additional earning and redemption options.
- Stamped: Its official Reviews listing starts at $23 per month for up to 200 orders, with larger order-volume tiers available. A current $299 unlimited-order Loyalty package was not verified, so obtain current Loyalty terms directly before including them in a comparison.
- Loox: Convert starts at $49.99 per month and includes referrals, but its cost scales with usage. Unlimited starts at $299.99 per month. Loox also advertises a Free Beginner option. Referral functionality should not be confused with a full points-and-VIP loyalty program.
- Judge.me: Forever Free is available, and Awesome costs $15 per month. Awesome includes coupons and referrals, alongside additional review features. These features do not establish a full points-and-VIP loyalty program.
- Love Loyalty: Monthly Professional pricing is $12 for 500 orders. Growth is $79 for 2,000 orders, with $15 per additional 100 orders, and Plus is $399 with unlimited orders. Paid memberships are listed on Growth and Plus, with transaction fees of 1.8% and 0.8%, respectively.
Paid memberships are therefore not unique to Rivo among the platforms discussed. Rivo documents membership billing options, including monthly, annual, daily, and one-time billing, but availability and pricing should be confirmed for the intended configuration.
How Rivo's Retention Pricing Compares
For a brand pricing review and loyalty software separately, it is worth checking exactly which capabilities each subscription covers.
Rivo offers Loyalty, Referrals, Memberships, Accounts, and Cashback. These connected products can be evaluated for a retention program, but their starting prices do not establish an all-product bundle. Merchants needing product-review collection and display should assess that requirement separately rather than assume Rivo replaces a Reviews app.
Rivo's official Shopify listing includes Essential at $15 per month, Scale from $49, and Plus at $499. Its website separately advertises Cashback from $199 per month, Accounts from $499, and custom bundles. Check Rivo pricing against the selected products, monthly order volume, and installation offer.
Integration allowances and advanced features depend on the plan. Essential's app listing specifies two integrations, while the Developer Toolkit is listed under Plus. Rivo states that it is SOC 2 Type II compliant; this is an organizational assurance statement rather than a paid-plan entitlement.
Request a demo to confirm which products and features fit your requirements and what the complete subscription would cost.
Final Thoughts on Okendo Pricing
Okendo publishes starting prices across its individual products, with Reviews prices and order allowances also displayed in its Shopify listing. A complete budget still depends on order volume, add-ons, selected products, and contract terms. Bundle savings can reduce the combined price, but confirm the actual offer rather than applying the maximum advertised discount automatically.
For brands evaluating loyalty, referrals, memberships, or cashback, Rivo provides another option to compare. Match the products, features, and usage allowances in each quote, and budget separately for any review-collection requirement. Request a demo of Rivo to discuss the relevant product mix for your Shopify store.
Frequently Asked Questions About Okendo Costs
How much does Okendo cost per month?
Okendo Reviews has a Free tier, with Essential at $19, Growth at $119, and Power at $299 per month in the Shopify listing. Okendo also publishes Loyalty from $99 per month and Referrals, Quizzes, and Surveys from $19 each. Higher-volume tiers, bundles, and custom Platform configurations require checking the applicable pricing and terms.
Does Okendo have a free plan?
Yes. Okendo Reviews has a free tier for up to 50 monthly orders. Essential costs $19 per month for up to 200 monthly orders. A merchant may also choose a higher tier for additional features, rather than upgrading solely because of order volume.
How much does Okendo Loyalty cost?
Okendo's own published comparison states that Loyalty starts at $99 per month. Confirm the price for your order volume and required features. Reviews is a separate product and should not be treated as a mandatory additional subscription.
Does Okendo charge based on orders or reviews?
Monthly order volume is a central pricing variable across Okendo's products. Surveys pricing is based on orders rather than surveys sent or responses collected, and Referrals uses an order-based monthly fee. The selected product, tier, and add-ons also affect the overall cost.
Does Okendo have annual pricing?
Yes. The Reviews Shopify listing offers annual prices of $204 for Essential, $1,308 for Growth, and $3,288 for Power, with advertised savings of approximately 8% to 11% compared with monthly billing. Okendo states that individual products offer monthly or annual terms, while Platform and Bundle subscriptions normally require annual terms.
